SUNJET warrants that our products will be free from defects in materials and workmanship for a period of FIVE(5) years and solar panels TWENTY(20) years, valid from the date of shipment. If any such product proves defective during this warranty period, SUNJET, at its option, either will repair the defective product without charge for parts and labor, or will provide a replacement in exchange for the defective product.
In order to obtain service under this warranty, Customer must notify SUNJET of the defect before the expiration of the warranty period and make suitable arrangements for the performance of service. Customer shall be responsible for packaging and shipping the defective product to the service center designated by SUNJET, with shipping charges prepaid.
SUNJET shall pay for the return of the product to customer if the shipment is to a location within the country where SUNJET service center is located. Customer shall be responsible for paying all shipping charges, duties, taxes, and any other charges for products returned to any other locations.
This warranty shall not apply to any defect, failure or damage caused by improper use or improper/inadequate maintenance and care. SUNJET shall not be obligated to finish service under this warranty a) to repair damage resulting from attempts by personnel other than SUNJET representatives to install, repair or service the product; b) to repair damage resulting from improper use or connection to incompatible equipment; or c) to service a product that has been modified or integrated with other products when the effect of such modification or integration increases the time or difficulty of servicing the product.